Last updated: May 7, 2026

This Privacy Policy describes how Norgetown Cleaners collects, uses, and protects your personal information when you visit our website or use our services.

This policy was created following A2P messaging compliance recommendations and industry privacy standards.

By using our website or services, you acknowledge that you have read and understood this Privacy Policy.

PERSONAL INFORMATION WE COLLECT

When we refer to “personal information,” we mean information that can identify or reasonably be linked to you.

Information You Provide

We may collect:

Name

Email address

Phone number

Service inquiries

Appointment requests

Messages submitted through forms

Communications with our business

Information Collected Automatically

When you visit our website, we may automatically collect:

IP address

Browser type

Device information

Pages visited

Interaction behavior

Referral source information

Cookie data

SMS COMMUNICATIONS & CONSENT (A2P COMPLIANT)

By providing your phone number and opting into SMS communications, you consent to receive text messages from Norgetown Cleaners.

These messages may include:

Order notifications

Pickup reminders

Service updates

Customer support messages

Promotional communications (only if consent is provided)

Message frequency may vary.

To opt out, reply:

STOP

For assistance, reply:

HELP

Message and data rates may apply.

HOW WE USE YOUR INFORMATION

We may use your information to:

Provide dry cleaning and laundry services

Respond to inquiries

Send service updates and notifications

Improve website functionality

Provide customer support

Send promotional communications when consent is provided

Prevent fraud and maintain security

Comply with legal obligations

SHARING OF INFORMATION

We may share information with trusted service providers that help operate our business, including:

Website hosting providers

CRM platforms

SMS communication providers

Payment processors

Marketing and analytics providers

We do not sell your personal information.

NO SHARING OF SMS OPT-IN DATA

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information may be shared with subcontractors for operational support services, such as customer service or messaging platforms.

All other use excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.

COOKIES & TRACKING TECHNOLOGIES

Our website may use cookies and related technologies to:

Improve website performance

Analyze visitor behavior

Enhance user experience

Support marketing and advertising efforts

You can control cookies through your browser settings.

DATA SECURITY

We implement reasonable security measures designed to help protect personal information, including:

Secure website connections

Access controls

Monitoring systems

Secure third-party service providers

However, no system can guarantee absolute security.

YOUR RIGHTS

Depending on your location, you may have the right to:

Access your personal information

Request corrections

Request deletion of data

Withdraw marketing consent

Opt out of promotional communications

To exercise these rights, contact us directly.

CHILDREN’S PRIVACY

Our website and services are not intended for individuals under the age of 18.

We do not knowingly collect personal information from children.

THIRD-PARTY LINKS

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically.

Any updates will be posted on this page with the revised effective date.

CONTACT INFORMATION

Norgetown Cleaners

Phone: (305) 403-2277

Address:
1005 NW 119th St
North Miami, FL 33168
United States