OVERVIEW

This website is operated by Norgetown Cleaners. Throughout the site, the terms “we”, “us”, and “our” refer to Norgetown Cleaners.

By accessing our website or using our services, you agree to these Terms of Service.

SECTION 1 – ELIGIBILITY

By using this website, you confirm that:

You are at least 18 years old

You will use this website only for lawful purposes

You will not violate any applicable laws or regulations

Any information you provide is accurate and truthful

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the website or services without written permission from Norgetown Cleaners.

We may update, modify, or discontinue services or website content at any time without notice.

SECTION 3 – DRY CLEANING & LAUNDRY SERVICES

Services offered by Norgetown Cleaners may include:

Dry cleaning

Wash and fold laundry

Garment pressing

Alterations and repairs

Bedding and comforter cleaning

Uniform cleaning

Household fabric cleaning

Stain treatment services

Service availability and turnaround times may vary depending on garment type, workload, and cleaning requirements.

Customers are responsible for checking garment pockets and removing valuables before drop-off.

SECTION 4 – GARMENT CARE DISCLAIMER

While we take great care in handling garments and fabrics, certain stains, damages, fabric weaknesses, or manufacturer defects may limit cleaning or repair results.

Norgetown Cleaners is not responsible for:

Damage caused by normal wear and tear

Manufacturer defects

Items left in pockets

Color fading due to fabric condition

Shrinkage caused by improper garment labeling

Pre-existing fabric damage

Customers are encouraged to inform staff of any special garment concerns before cleaning.

SECTION 5 – SMS COMMUNICATION PROGRAM

By providing your phone number and opting in, you agree to receive SMS messages from Norgetown Cleaners.

These messages may include:

Order updates

Pickup notifications

Appointment reminders

Customer support communications

Service updates

Promotional messages (only if consent is provided)

Message frequency may vary.

SECTION 6 – SMS OPT-OUT INSTRUCTIONS

You may opt out of SMS communications at any time by replying:

STOP

You will receive a confirmation message.

For assistance, reply:

HELP

You may also contact us directly by phone.

SECTION 7 – MESSAGE & DATA RATES

Message and data rates may apply depending on your mobile carrier and plan.

Please contact your wireless provider for details regarding messaging charges.

SECTION 8 – CARRIER LIABILITY DISCLAIMER

Mobile carriers are not responsible for delayed or undelivered messages.

SMS delivery depends on your mobile carrier, device compatibility, and external network conditions.

SECTION 9 – LIMITATION OF LIABILITY

All services are provided “as is” and “as available.”

Norgetown Cleaners shall not be liable for:

Direct or indirect damages

Loss of garments due to events outside our control

Service interruptions

Data loss

Delays in communication

Incidental or consequential damages

Our total liability for any claim related to services shall not exceed the amount paid for the affected service.

SECTION 10 – PRIVACY POLICY

Your use of this website is also governed by our Privacy Policy.

By using our website and services, you acknowledge that you have read and understood our Privacy Policy.

SECTION 11 – GOVERNING LAW

These Terms of Service are governed by the laws of the State of Florida, United States.

Any disputes arising from the use of this website or services shall be resolved in accordance with Florida law.

SECTION 12 – CHANGES TO THESE TERMS

We reserve the right to update or modify these Terms of Service at any time.

Changes will become effective immediately upon posting to this page.

SECTION 13 – CONTACT INFORMATION

Norgetown Cleaners

Phone: (305) 403-2277

Address:
1005 NW 119th St
North Miami, FL 33168
United States